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Take your School's
ICT Management
to the Next Level

Join over 600 schools nationally that have taken their ICT management to the next level

Achieve the benefits of:

  • Lower support costs
  • A smaller ICT spend
  • A clearer understanding of the status of your ICT costings to rectify deficiencies
  • Increased student, staff and leadership satisfaction
  • Reduced outages and increased uptime
  • Clearer communication between the leadership team & ICT support
Tacho

The Solution

TT Partners, Australia's largest provider of independent ICT auditing to schools, has combined the award-winning ARMS® school improvement tool with the FITS international standard for ICT service delivery in schools, to meet the requirements of high performing schools. Logo'sCombined, ARMS® and FITS provide school leaders and ICT managers with a powerful framework and tool set to manage ICT to achieve real cost effective outcomes. Proven!

Increased demands on ICT means that processes, skills and systems used to manage ICT only 18 months ago are no longer effective. ICT is fast becoming an unknown and high risk entity in relation to effort, outcomes and cost. ARMS® and FITS assists schools in simplifying and delivering achievable ICT management, from the smallest primary school to the largest multi-campus secondary school. Proven!

You can't manage your ICT if you don't know your current status and don't have access to the correct tools and skills to improve. ARMS® and FITS have a proven track record of achieving the following:

  • Reducing the average cost of technical support to rectify outstanding technical issues by 50%
  • Increasing principal satisfaction in ICT by 70%
  • Improving the average score for ICT infrastructure proficiency in schools by 76%
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School improvement at a glance!

Longitudinal data that is gathered and built progressively is displayed visually to enable quick and easy comparative analysis of current results against previous results.

detailed resultsARMS Graph

ARMS® is an innovative award winning ICT School Improvement Framework that has been developed to assist schools with assessment, reporting, and change management.

ARMS® automates the assessment, reporting and management of school improvement and has integrated change management principles to assist with the management of change.

Via a simple web based interface, schools are assessed by a TT Partners independent auditor against a set of ICT quality criteria contained within ARMS®. This ICT quality criteria is mature and up to date, and has been improved over the past 10 years in schools.

Arms

Assessment, Reporting and Management System (ARMS)

Flow Chart
ARMS Brochure
Download ARMS Brochure

Your school will be independently audited to determine its status against 180+ individual quality criteria that represents a high performing ICT infrastructure capable of supporting technology immersed curriculum, 1:1 and beyond.

The quality criteria is relevant and up-to-date and covers the following key assessment areas:

  • WAN
    1. General
    2. Policies and Procedures
  • LAN
    • LAN Infrastructure Review
      • Wireless Review
    • LAN Node Review
    • LAN Configuration Review
    • LAN Security Review
  • Client
    • Client Review
  • Server
    • Server Review
    • System Security

Once an audit has been completed, a real time report can be generated by the school providing instant feedback. This report contains:

Summary Report for Leadership Teams

  • Overall status and scores for each assessment area (assessment topics), including prioritisation (via scores and traffic light indicators) and estimated effort and time required for progression
  • Overall score/rating for entire assessment

Detailed Report for schools

  • Findings and recommendations for each individual assessment criteria, including prioritisation (via scores and traffic light indicators) and estimated effort and time required for rectification

After a report has been generated, tasks identified as requiring action can be allocated by the leadership team to school resources (i.e. technician, IT manager, ICT coordinator, eLearning coordinator, etc.) for rectification using the Task Manager. Via a 'to do list', the school resource can Action and update the task, which in turn dynamically updates the status of the assessment. All allocated tasks and associated changes are recorded in a Progress Report. In essence, ARMS® automates the change management cycle via an integrated workflow manager.

Please note: Data from one school cannot be viewed by another school.

"The results of the IT infrastructure audit you produced were instrumental in setting our priorities and helping us set a strategy which would enable us to move forward. Even though we have other external IT support, your report provided us with a clear and concise record of what was working well, what needed to be done in the short term and highlighted areas which would be problematic for us if not attended to immediately. This experience, allowed us to up-skill our knowledge and understanding in areas which were becoming increasingly important to education and the digital revolution!!"

ARMS ICT AUDIT PRICING AND DETAILS

Enrolments per Campus Price (ext GST)
0 - 599 $2,050.00
600 - 999 $2,450.00
1000 - 1199 $2,650.00
1200 - 1499 $3,050.00
1500 - 1999 $3,450.00

 

Includes:

  • Physical ICT Audit against 180+ quality criteria undertaken by Australia's largest provider of independent ICT audit services to schools
  • 12 months access to the award winning ARMS® Online ICT School Improvement Tool, which provides:
    • Baseline Audit Report
      • Executive Summary Report
        • Overall score
        • Score per assessment area (i.e. WAN, LAN, Clients, Server, Security)
        • Status per assessment area (green, orange, red traffic lights)
        • Total estimated rectification effort
        • Total estimated rectification cost
      • Detailed Summary Report
        • Individual status per quality criteria item
        • Individual estimated rectification effort
        • Individual estimated rectification cost
        • Detailed findings
        • Recommended next steps required for improvement
    • Comparison Report
      • Compare Baseline Audit Report with previous Audit Reports
    • Change Management
      • Assign items identified as requiring improvement (red and orange lights) to school technical resources
      • Track and monitor progress of assigned items via an Activity Report
      • Collaborate on rectification with technical resources through online Notes
      • Technical resources Action assigned items and update in real time
      • Generate a Progress Report to display a real time Audit Report which includes rectified tasks

 

Excludes:

  • Travel - Charged at cost
  • Accommodation and meals - Charged at cost (if required)
  • Multi campus schools are charged per campus

 

 

FITS (Framework for IT Support) is professional development for school leaders and IT support staff. FITS is 'the international standard' for managing ICT in schools.

FITS was developed by BECTA (UK) over a 6 year period by highly customising the international ITIL standard, and is available as an international certificate through SQA (Scottish Qualifications Authority).

TT Partners is the sole Asia-Pacific training partner for FITS. FITS is a highly effective tool kit for empowering school leaders with managing ICT, including costs. FITS is not technical, it is a management process, and therefore targets school leaders, IT Managers and IT Support Staff.

As effective change must come from the top, best results are achieved when a school Principal in conjunction with their Business Manager and/or IT Manager attend the course.
Fits Logo

Framework for ICT Technical Support (FITS)

FITS Practitioner Brochure
Download
FITS Practitioner Brochure

 

FITS Advanced Brochure
Download
FITS Advanced Brochure

FITS Training covers:

  • Service Desk where we provide a single point of contact for all support issues
  • Incident Management where we restore service to users
  • Problem Management where we diagnose and resolve underlying system issues
  • Change Management where we protect the environment through Change Management, Release Management and Patch Management
  • Configuration Management where we create and maintain an up-to-date record of the ICT infrastructure, including dependencies between components
  • Security Management where we implement security processes to promote e-safety and overall system security

 

 

Enjoy the cost saving benefits
of FITS training

FITS not only improves the quality of ICT services, it has been shown to increase staff efficiency by up to 25%, while vastly reducing ICT support costs to provide the structure to support 1:1 and beyond.

FITS Graph

"For me as principal the FITS training has been particularly valuable because it provides a common language to use with staff to make the work of all us much more efficient and effective. I believe that for any schools that are looking for a way to improve the way that they manage ICT the FITS course and the subsequent implementation of FITS process will bring enormous benefits in efficiency and effectiveness. These benefits will be enhanced, in my opinion, if the principal undertakes the training as well so that there is commonality of understanding between ICT staff and the decision makers in the school."

FITS ICT MANAGEMENT CERTIFICATE PRICING AND DETAILS

Duration Price (ext GST)
2 days $1,275.00

 

Includes:

  • Two - day FITS certificate course (SQA) undertaken by a certified trainer in a capital city training venue for two school representatives (i.e. principal and business manager)
  • Courseware
  • Reference Manual
  • Examination fee
  • Access to FITS website and online resources
  • Morning tea, Lunch and Afternoon tea

 

Excludes:

  • Travel - School to arrange (if required)
  • Accommodation - School to arrange (if required)

 

 


Registration Details
Name
 
Position
 
Email
 
School / Company name    
 
Suburb / Town
 
State



  • Registration.

    To register your interest in the two-day FITS certificate course and receive obligation free information about FITS and forthcoming Training Courses, please complete the form to the left.

  • Please note.

    The scheduling of FITS training courses in your nearest capital city is dependent upon the registration of 16 participants. Enrolment in courses in other capital cities may be necessary if a training course in your nearest capital city is not available at the time of your interest.

 

Need to know more?

If you would like to know more about us or our products and services we'd be happy to contact you.

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