SERVICE LEVEL : HP 2y OnsiteExch consumer laserjet-E Svc
SUPPORT TYPE : Onsite HW
COVERAGE WINDOW: 9 x 5 (9 hrs & 5 days)
RESPONSE TIME : 3 business days
DURATION : 2 Years
SUITS : HP 1018/1020 (base), P1006, P1505, P1505n Laserjet
SERVICE DESCRIPTION:-
* A reliable & convenient HW exchange service delivered right to the user
* Saves valuable time & money
* With Onsite Exchange Service, the replacement unit for any defective
HW will be delivered to users location within a specified timeframe
* Onsite unit exchange during std business hrs/days excluding HP holidays